Privacy Policy
Flyspy is committed to protecting your privacy and developing technology that give you the most powerful and efficient online travel experience. This Statement of Privacy applies to the Flyspy web site and governs data collection and usage. When using the Flyspy website, you agree to the data practices described in this statement.
What information we collect from you
Flyspy collects personally identifiable information that you provide to us, such as your name, e-mail address, phone number(s), address, password, and billing information. This information is required in order to purchase an airline ticket. Flyspy also collects additional information such as your home airport, favorite airlines, frequent flyer information, and seat preference, which will help to personalize your experience on our site.
Flyspy uses "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you register with Flyspy, a cookie helps Flyspy recall your specific information on subsequent visits. This simplifies the process of recording your personal information, billing information, and travel preferences. When you return to the Flyspy web site, the information you previously provided can be retrieved so the process of searching and selecting your travel options becomes more efficient.
There is also information about your computer hardware and software that is automatically collected by Flyspy. This information can include your IP address, browser type, domain names, access times, and referring web site addresses. This information is used by Flyspy for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of Flyspy.
How we use your information
Flyspy uses your information primarily to streamline the processing of your booking and provide you with your itinerary information. For example, if you save your billing information in "My Flyspy", you won't ever need to enter it again during the booking process.
Flyspy also uses information we gather about you to target advertisements for goods and services and other site content to closely match your interests. We use third-party advertising companies to serve ads when you visit our website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like to opt out of the use of this practice, please click here.
How we protect your information
Flyspy secures your personal information from unauthorized access, use, or disclosure. Flyspy secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Current Internet security methods and technologies are used at all levels to prevent unauthorized access, maintain data accuracy, and ensure correct use of information.
How you can access your information
The information saved under "My Flyspy" is securely stored and can only be accessed by using your email address and password (both of which you provide at the time of registration). If you wish to add, delete, or change any personally identifiable information that you saved to your account, you can make the changes by clicking on the "My Flyspy" link. All of your previous itineraries will also be stored with your personal information.
Who we share your information with
Flyspy will share your personal information with airlines and other third-party vendors who provide services or functions on our behalf. These services include credit card processing, ticket fulfillment, and customer service. These companies have access to personal information needed to perform their functions but are not permitted to share or use the information for any other purpose.
Children's privacy
Children (under that age of 18) are not eligible to use our services and we ask that minors not submit any personal information to us. Flyspy does not knowingly collect personal information from anyone under the age of 18 or permit them to use our site.
Changes to this statement
Flyspy will occasionally update this Privacy Policy to reflect company and customer feedback. Flyspy encourages you to periodically review this Statement to be informed of how Flyspy is protecting your information.
Contact Us
Flyspy welcomes your comments regarding this Statement of Privacy. If you believe that Flyspy has not adhered to this Statement, please contact us. We will use commercially reasonable efforts to promptly determine and remedy the problem.
Flyspy Inc.
1313 5th Street SE #305
Minneapolis, MN 55414